Our Policies of Trade Dear Customer Thank you for choosing our product. We will be happy to answer any question you have with a swift reply. If you have any issue with your purchase or delivery, do not hesitate to contact us. When you are satisfied with your purchase, we would highly appreciate a Positive Feedback and 5-Star Rating. Please contact us before leaving Negative Feedback or starting a Case, we can work things out! Handling We are professional; We do our best to give our customers the best and most complete shopping experience in the market – from prices to service. If you come across a cheaper price – don’t hesitate to send us an Offer! All items are packed very carefully with great emphasis on the safety of the contents of each shipment, sent in a hard box with a Tracking Number. We will do our best to help with problems that are not «out of our hands» such as shipping delays, damages, or any other problem. Shipping We ship worldwide except for a very few exceptional countries. We use air mail by UPS, DHL, and Israel Post (ECO/EMS). If you have any special demand, please let us know. Packages will be sent only to the address that is provided by eBay, unless the buyer has asked otherwise, and it was approved. All our inventory is in Israel. The shipping cost depends on the destination country and on the weight & volume of the whole package. If you are interested in fast shipping, please choose a fast-shipping method. The buyer will be responsible for any import tax or customs charges in his country. Best regards, Gold Green Metal «The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, I will verify your status as an authorized purchaser of this item before shipping of the item.» Contact Name: Amihay Hershkovitz. Contact Number: +972-543035234 Location: Tiberias, Israel.